Shipping Policy
Last updated: 2026-06-26
We deliver across Malaysia. Delivery fees and estimated lead times are shown at checkout based on your delivery address.
1. Delivery zones & fees
- West Malaysia (Semenanjung): flat fee of [RM 80], free for orders above [RM 3,000].
- East Malaysia (Sabah, Sarawak, Labuan): flat fee of [RM 220].
2. Lead times
In-stock items are typically dispatched within [X business days]. Estimated delivery is [X–X business days] for West Malaysia and [X–X business days] for East Malaysia. Made-to-order pieces take longer — the estimate is shown on the product page.
3. Delivery & inspection
Our courier will contact you to arrange delivery. Please inspect your item on arrival and report any damage within the window in our Refund & Returns Policy.
4. Tracking
Once your order ships, we’ll update its status and share a tracking reference where available. You can view your orders any time under My orders.